These scales can be used free of charge for noncommercial, educational and research purposes only in return for sharing of results. ------------------------------------------------------------------------ INTERPERSONAL CONFLICT AT WORK SCALE, ICAWS ------------------------------------------------------------------------ 1 = Less than once per month or never 4 = Once or twice per day 2 = Once or twice per month 5 = Several times per day 3 = Once or twice per week ------------------------------------------------------------------------ 1. How often do you get into arguments with others at work? 1 2 3 4 5 ------------------------------------------------------------------------ 2. How often do other people yell at you at work? 1 2 3 4 5 ------------------------------------------------------------------------ 3. How often are people rude to you at work? 1 2 3 4 5 ------------------------------------------------------------------------ 4. How often do other people do nasty things to you at work? 1 2 3 4 5 ------------------------------------------------------------------------ ORGANIZATIONAL CONSTRAINTS SCALE, OCS ------------------------------------------------------------------------ 1 = Less than once per month or never 4 = Once or twice per day 2 = Once or twice per month 5 = Several times per day 3 = Once or twice per week How often do you find it difficult or impossible to do your job because of ... ? 1. Poor equipment or supplies. 1 2 3 4 5 ------------------------------------------------------------------------ 2. Organizational rules and procedures. 1 2 3 4 5 ------------------------------------------------------------------------ 3. Other employees. 1 2 3 4 5 ------------------------------------------------------------------------ 4. Your supervisor. 1 2 3 4 5 ------------------------------------------------------------------------ 5. Lack of equipment or supplies. 1 2 3 4 5 ------------------------------------------------------------------------ 6. Inadequate training. 1 2 3 4 5 ------------------------------------------------------------------------ 7. Interruptions by other people. 1 2 3 4 5 ------------------------------------------------------------------------ 8. Lack of necessary information about what to do or how to do it. 1 2 3 4 5 ------------------------------------------------------------------------ 9. Conflicting job demands. 1 2 3 4 5 ------------------------------------------------------------------------ 10. Inadequate help from others. 1 2 3 4 5 ------------------------------------------------------------------------ 11. Incorrect instructions. 1 2 3 4 5 ------------------------------------------------------------------------ QUANTITATIVE WORKLOAD INVENTORY, QWI ------------------------------------------------------------------------ 1 = Less than once per month or never 4 = Once or twice per day 2 = Once or twice per month 5 = Several times per day 3 = Once or twice per week ------------------------------------------------------------------------ 1. How often does your job require you to work very fast? 1 2 3 4 5 ------------------------------------------------------------------------ 2. How often does your job require you to work very hard? 1 2 3 4 5 ------------------------------------------------------------------------ 3. How often does your job leave you with little time to get things done? 1 2 3 4 5 ------------------------------------------------------------------------ 4. How often is there a great deal to be done? 1 2 3 4 5 ------------------------------------------------------------------------ 5. How often do you have to do more work than you can do well? 1 2 3 4 5 ------------------------------------------------------------------------ ------------------------------------------------------------------------ PHYSICAL SYMPTOMS INVENTORY, PSI ------------------------------------------------------------------------ During the past 30 days did you have any of the following symptoms? If you did have the symptom, did you see a doctor about it? ------------------------------------------------------------------------ DURING THE PAST 30 DAYS DID NO YES YES YOU HAVE? I I DID BUT I DID AND DIDN'T DID NOT SEE I SAW DOCTOR DOCTOR -------------------------------------------------------------------------- 1. An upset stomach or nausea 1 2 3 -------------------------------------------------------------------------- 2. A backache 1 2 3 -------------------------------------------------------------------------- 3. Trouble sleeping 1 2 3 -------------------------------------------------------------------------- 4. A skin rash 1 2 3 -------------------------------------------------------------------------- 5. Shortness of breath 1 2 3 -------------------------------------------------------------------------- 6. Chest pain 1 2 3 -------------------------------------------------------------------------- 7. Headache 1 2 3 -------------------------------------------------------------------------- 8. Fever 1 2 3 -------------------------------------------------------------------------- 9. Acid indigestion or heartburn 1 2 3 -------------------------------------------------------------------------- 10. Eye strain 1 2 3 -------------------------------------------------------------------------- 11. Diarrhea 1 2 3 -------------------------------------------------------------------------- 12. Stomach cramps (Not menstrual) 1 2 3 -------------------------------------------------------------------------- 13. Constipation 1 2 3 -------------------------------------------------------------------------- 14. Heart pounding when not exercising 1 2 3 -------------------------------------------------------------------------- 15. An infection 1 2 3 -------------------------------------------------------------------------- 16. Loss of appetite 1 2 3 -------------------------------------------------------------------------- 17. Dizziness 1 2 3 -------------------------------------------------------------------------- 18. Tiredness or fatique 1 2 3 -------------------------------------------------------------------------- Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory are copyright Paul E. Spector and Steve M. Jex, All rights reserved.