Job Satisfaction Survey Norms

American Norms: Retail

Facet

Mean

Weighted Mean

Standard Deviation of Means

Salary

13.4

12.2

1.3

Promotion

14.1

14.4

1.1

Supervision

19.1

19.0

1.0

Benefits

16.4

15.4

2.3

Contingent Rewards

14.9

14.0

1.4

Conditions

16.4

16.2

0.9

Coworkers

17.9

18.0

1.5

Work Itself

17.8

18.6

1.1

Communication

15.7

15.4

0.9

Total

145.5

142.7

5.7

Number Of Samples = 5, Total Sample Size = 3841, June 22, 2006.

Mean = sum of sample means/number of samples. This represents mean of samples regardless of sample size. Weighted mean is sum of sample means times n per sample/total n. This is the mean of all subjects. Weighted mean is more influenced by large samples. Differences are accounted for here by two very large samples.

Copyright Paul E. Spector, All rights reserved, Last modified June 22, 2006.