Stressor |
Scale |
# of items |
Source |
Control & Autonomy |
Job Diagnostic Survey Autonomy subscale |
3 |
Hackman & Oldham (1975) |
|
Global Work Autonomy Scale |
9 |
Breaugh (1985) |
|
Control Scale |
22 |
Dwyer & Ganster (1991) |
|
Factual Autonomy Scale (FAS) |
10 |
Spector & Fox (2003) |
Role Ambiguity & Conflict |
Role Ambiguity |
4 |
Beehr et al. (1976) |
|
Role Ambiguity |
6 |
Rizzo et al. (1970) |
|
Role Conflict |
8 |
Rizzo et al. (1970) |
Workload |
Demands Scale |
11 |
Van Veldhoven et al. (1994) |
|
Quantitative Workload Inventory (QWI) |
5 |
Spector & Jex (1998) |
Interpersonal Conflict & Incivility |
Interpersonal Conflict at Work Scale |
4 |
Spector & Jex (1998) |
|
Leymann Inventory of Psychological Terrorization |
45 |
Leymann (1990) |
|
Workplace Incivility |
7 |
Cortina et al. (2001) |
Organizational Constraints |
Organizational Constraints Measure |
14 |
Mathieu et al. (1992) |
|
Organizational Constraints Measure |
10 |
Klein & Kim (1998) |
Organizational Constraint Scale |
11 |
Spector & Jex (1998) |
|
Emotional Labor |
Emotional Labor Scales |
N/A |
Kruml & Geddes (2000) |
Frankfurt Emotional Work Scales |
N/A |
Zapf et al. (1999) |
|
|
Emotional Labour Scale |
15 |
Brotheridge & Lee (1998) |
Reference
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Brotheridge, C.M., & Lee, R.T. (1998). On the dimensionality of emotional labour: Development and validation of the Emotional Labour Scale. Paper presented at the First Conference on Emotions in Organizational Life, San Diego.
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Dwyer, D.J., & Ganster, D.C. (1991). The effects of job demands and control on employee attendance and satisfaction. Journal of Organizational Behavior, 12, 595-608.
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Spector, P. E., & Fox, S. (2003). Reducing subjectivity in the assessment of the job environment: Development of the Factual Autonomy Scale (FAS). Journal of Organizational Behavior, 24, 417-432.
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Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1990). Emotion work as a source of stress. The concept and the development of an instrument. European Journal of Work and Organizational Psychology, 8, 371-400.