|
Stressor |
Scale |
# of items |
Source |
|
Control & Autonomy |
Job Diagnostic Survey Autonomy subscale |
3 |
Hackman & Oldham (1975) |
|
|
Global Work Autonomy Scale |
9 |
Breaugh (1985) |
|
|
Control Scale |
22 |
Dwyer & Ganster (1991) |
|
|
Factual Autonomy Scale (FAS) |
10 |
Spector & Fox (2003) |
|
Role Ambiguity & Conflict |
Role Ambiguity |
4 |
Beehr et al. (1976) |
|
|
Role Ambiguity |
6 |
Rizzo et al. (1970) |
|
|
Role Conflict |
8 |
Rizzo et al. (1970) |
|
Workload |
Demands Scale |
11 |
Van Veldhoven et al. (1994) |
|
|
Quantitative Workload Inventory (QWI) |
5 |
Spector & Jex (1998) |
|
Interpersonal Conflict & Incivility |
Interpersonal Conflict at Work Scale |
4 |
Spector & Jex (1998) |
|
|
Leymann Inventory of Psychological Terrorization |
45 |
Leymann (1990) |
|
|
Workplace Incivility |
7 |
Cortina et al. (2001) |
|
Organizational Constraints |
Organizational Constraints Measure |
14 |
Mathieu et al. (1992) |
|
|
Organizational Constraints Measure |
10 |
Klein & Kim (1998) |
|
Organizational Constraint Scale |
11 |
Spector & Jex (1998) |
|
|
Emotional Labor |
Emotional Labor Scales |
N/A |
Kruml & Geddes (2000) |
|
Frankfurt Emotional Work Scales |
N/A |
Zapf et al. (1999) |
|
|
|
Emotional Labour Scale |
15 |
Brotheridge & Lee (1998) |
Reference
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Breaugh, J.A. (1985). The measurement of work autonomy. Human Relations, 38, 551-570.
Brotheridge, C.M., & Lee, R.T. (1998). On the dimensionality of emotional labour: Development and validation of the Emotional Labour Scale. Paper presented at the First Conference on Emotions in Organizational Life, San Diego.
Cortina, L. M., Magley, V. J., Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology, 6, 64-80.
Dwyer, D.J., & Ganster, D.C. (1991). The effects of job demands and control on employee attendance and satisfaction. Journal of Organizational Behavior, 12, 595-608.
Hackman, J.R., & Oldham, G.R (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60, 159-170.
Klein, H.J., & Kim, J.S. (1998). A field study of the influence of situational constraints, leader-member exchange, and goal commitment on performance. Academy of Management Journal, 41, 88-95.
Kruml, S., & Geddes, D. (2000). Exploring the dimensions of emotional labor: The heart of Hochschild’s work. Management Communication Quarterly, 14.
Leymann, H. (1990). Presentation av LIPT Formuläret: Konstruktion, validering, utfall, (Presentation of the LIPT Questionnaire: Construction, Validation and Outcome). Violen inom Praktikertjanst, Stockholm.
Mathieu, J. E., Tannenbaum, S. I., & Salas, E. (1992). Influences of individual and situational characteristics on measures of training effectiveness. Academy of Management Journal, 35, 828-847.
Peters, L.H., & O’Conner, E.J. (1980). Situational constraints and work outcomes: The influences of a frequently overlooked construct. Academy of Management Review, 5, 391-397.
Rizzo, J.R., House R.J., & Lirtzman, S.I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.
Spector, P. E. (2003). Individual differences in health and well-being in organizations. In D. A. Hofmann & L. E. Tetrick (eds.). Individual and Organizational Health (pp. 29-55). San Francisco: Jossey-Bass.
Spector, P. E., & Fox, S. (2003). Reducing subjectivity in the assessment of the job environment: Development of the Factual Autonomy Scale (FAS). Journal of Organizational Behavior, 24, 417-432.
Spector, P.E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3(4), 356-367.
Van Veldhoven, M., & Meijman, T. (1994). Het meten van Psychosociale arbeidsbelasting. [The measurement of psychosocial job demands]. Amsterdam: Nederlands Instituut voor Arbeidsomstandigheden.
Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1990). Emotion work as a source of stress. The concept and the development of an instrument. European Journal of Work and Organizational Psychology, 8, 371-400.