Stressor

Scale

# of items

Source

Control &

Autonomy

Job Diagnostic Survey

Autonomy subscale

3

Hackman & Oldham (1975)

 

Global Work Autonomy Scale

9

Breaugh (1985)

 

Control Scale

22

Dwyer & Ganster (1991)

 

Factual Autonomy Scale (FAS)

10

Spector & Fox (2003)

Role Ambiguity & Conflict

Role Ambiguity

4

Beehr et al. (1976)

 

Role Ambiguity

6

Rizzo et al. (1970)

 

Role Conflict

8

Rizzo et al. (1970)

Workload

Demands Scale

11

Van Veldhoven et al. (1994)

 

Quantitative Workload Inventory (QWI)

5

Spector & Jex (1998)

Interpersonal Conflict & Incivility

Interpersonal Conflict at Work Scale

4

Spector & Jex (1998)

 

Leymann Inventory of Psychological Terrorization

45

Leymann (1990)

 

Workplace Incivility

7

Cortina et al. (2001)

Organizational Constraints

Organizational Constraints Measure

14

Mathieu et al. (1992)

 

Organizational Constraints Measure

10

Klein & Kim (1998)

 

Organizational Constraint Scale

11

Spector & Jex (1998)

 Emotional Labor

Emotional Labor Scales

N/A

Kruml & Geddes (2000)

 

Frankfurt Emotional Work Scales

N/A

Zapf et al. (1999)

 

 

Emotional Labour Scale

15

Brotheridge & Lee (1998)

Reference

Beehr, T. A., Walsh, J. T., & Taber, T. D. (1976). Relationship of stress to individually and organizationally valued states: Higher order needs as a moderator. Journal of Applied Psychology, 61, 41-47.

Breaugh, J.A. (1985). The measurement of work autonomy. Human Relations, 38, 551-570.

Brotheridge, C.M., & Lee, R.T. (1998). On the dimensionality of emotional labour: Development and validation of the Emotional Labour Scale. Paper presented at the First Conference on Emotions in Organizational Life, San Diego.

Cortina, L. M., Magley, V. J., Williams, J. H., & Langhout, R. D. (2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology, 6, 64-80.

Dwyer, D.J., & Ganster, D.C. (1991). The effects of job demands and control on employee attendance and satisfaction. Journal of Organizational Behavior, 12, 595-608.

Hackman, J.R., & Oldham, G.R (1975). Development of the Job Diagnostic Survey. Journal of Applied Psychology, 60, 159-170.

Klein, H.J., & Kim, J.S. (1998). A field study of the influence of situational constraints, leader-member exchange, and goal commitment on performance. Academy of Management Journal, 41, 88-95.

Kruml, S., & Geddes, D. (2000). Exploring the dimensions of emotional labor: The heart of Hochschild’s work. Management Communication Quarterly, 14.

Leymann, H. (1990). Presentation av LIPT Formuläret: Konstruktion, validering, utfall, (Presentation of the LIPT Questionnaire: Construction, Validation and Outcome). Violen inom Praktikertjanst, Stockholm.

Mathieu, J. E., Tannenbaum, S. I., & Salas, E. (1992). Influences of individual and situational characteristics on measures of training effectiveness. Academy of Management Journal, 35, 828-847.

Peters, L.H., & O’Conner, E.J. (1980). Situational constraints and work outcomes: The influences of a frequently overlooked construct. Academy of Management Review, 5, 391-397.

Rizzo, J.R., House R.J., & Lirtzman, S.I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150-163.

Spector, P. E. (2003). Individual differences in health and well-being in organizations. In D. A. Hofmann & L. E. Tetrick (eds.). Individual and Organizational Health (pp. 29-55). San Francisco: Jossey-Bass.

Spector, P. E., & Fox, S. (2003). Reducing subjectivity in the assessment of the job environment: Development of the Factual Autonomy Scale (FAS). Journal of Organizational Behavior, 24, 417-432.

Spector, P.E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. Journal of Occupational Health Psychology, 3(4), 356-367.

Van Veldhoven, M., & Meijman, T. (1994). Het meten van Psychosociale arbeidsbelasting. [The measurement of psychosocial job demands]. Amsterdam: Nederlands Instituut voor Arbeidsomstandigheden.

 Zapf, D., Vogt, C., Seifert, C., Mertini, H., & Isic, A. (1990). Emotion work as a source of stress. The concept and the development of an instrument. European Journal of Work and Organizational Psychology, 8, 371-400.

 

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Last modified, September 24, 2006.