Practice Exam: Chapter 8, Employee Motivation: Answers

Industrial and Organizational Psychology: Research and Practice 3rd ed.

Before you check your answers, you should take the exam on a piece of paper. Keep in mind that there can be several ways to phrase an answer, so if you aren't sure if your answer is correct, ask your instructor.

1. What are the three areas in which motivation affects behavior?

Direction, intensity, and persistence. p. 188.

2. What does it mean that a need theory is a distal theory?

Needs are far removed from the behavior itself, since a need can be satisfied in many different ways. p. 190.

3. List the five needs from Maslow's need hierarchy theory.

Physiological, safety, love, esteem, self-actualization. p. 190.

4. According to Herzberg, which type of factors are relevant to job satisfaction and which to job dissatisfaction?

Satisfaction is associated with motivator factors and dissatisfaction with hygiene factors. p. 192.

5. State the law of effect.

The probability of a behavior occurring increases if it is followed by reward and decreases if it is followed by punishment. p. 193.

6. List and define the three components that lead to force in the expectancy theory formula.

Expectancy is the person's belief (subjective probability) that effort can lead to successful performance, instrumentality is the belief (subjective probability) that good performance will lead to reward, and valence is the personal value of a reward. p. 195.

7. A person's belief that he or she is capable of accomplishing a task is called…

Self-efficacy. pp. 196-197.

8. What are the two components in the equity theory ratio?

Outcomes/inputs. p. 199.

9. What are the five steps of the action process of German action theory?

1. Desire for something; 2. Goal development; 3. Plan generation; 4. Plan execution; 5. Feedback. p. 205.

10. A person's own self-fulfilling prophecy concerning their own capabilities is called the …

Galatea effect. p. 198.

Copyright Paul E. Spector, All rights reserved, Last modified July 23, 2002.