Practice Exam: Chapter 3, Job Analysis: Answers

Industrial and Organizational Psychology: Research and Practice 3rd ed.

Before you check your answers, you should take the exam on a piece of paper. Keep in mind that there can be several ways to phrase an answer, so if you aren't sure if your answer is correct, ask your instructor.

1. What are the four levels of the hierarchy for functions of a job, listed in order from most general to most specific?

Duty, task, activity, element. p. 55.

2. What are KSAOs?

Knowledge (what a person knows), Skill (what a person is able to do), Ability (aptitude or capability to learn), Other personal characteristics (any other human attribute relevant for a job). p. 56.

3. What is a career ladder?

A progression of positions that a person can achieve through acquisition of skills and good performance. p. 57.

4. What are activities or tasks that must be done by people in a job?

Essential functions. p. 58.

5. What is a subject matter expert?

A person knowledgeable about a job who provides job analysis information. p. 60.

6. Which means of collecting job analysis information is most efficient and why?

Questionnaire because it provides the most information for the least effort of all the methods. p. 61.

7. Which method of job analysis was developed in Great Britain to help students choose careers?

Job Components Inventory, JCI. pp. 63-64.

8. What is the name of the U.S. government online database of job analysis information?

Occupational Information Network, O*NET, p. 65.

9. What is a job evaluation?

A quantitative procedure used to determine the relative salaries for different jobs within an organization. p. 71.

10. Define comparable worth?

The principle that different jobs that have the same contribution to the organization should be paid the same. p. 72.

Copyright Paul E. Spector, All rights reserved, Last modified September 5, 2002.